Introduction

Dendrite ("we", "us", or "our") respects the privacy of its users ("user", "you", "your") and is committed to protecting it through our compliance with this privacy policy. This policy describes the types of information we may collect from you or that you may provide when you use our services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Scope

Policies outlined in this section cover only terms and conditions relevant to the use of the Dendrite website and other publicly available resources and information.

Information We Collect

Contact Information: If the user chooses to opt into mailing and/or contact forms, We collect several types of personal and professional data for the purposes of contacting the user. This data includes the user’s name, job title, company, phone number, country, and preferred language. This data is collected via the vountary contacts forms.

Website Information: When you visit our website, whether to view our marketing and support materials or to navigate the product and blog pages, we collect information about the pages you visit and country of origin as identified by your devices IP address. This data is associated with a pseudonymous cookie identifier.

How We Use Your Information

We use your personal data for specifc purposes, which indlude but are not limited to customizing and personalizing your user experience. Data voluntarily entered into Contact or Signup forms will be used only for it's intended purpose and will not be sold or shared with Dendrite partners.

Data Sharing & Transfer

We store all personal data in Google Cloud Servers located within the the jurisdiction of the United States. We uphold strict data privacy and security protocols to ensure that your data is kept confidential and secure. We do not transfer personal data to countries outside the United States or share your data with any third parties unless such action is necessary to provide our services or comply with the law.

Data Secruity

We prioritize your data's security. All personal data stored in Google Cloud is encrypted at rest, and access to our internal systems is strictly limited to a small group of authorized individuals. We regularly review changes to Google's capabilities and terms of service as may be applicable to the security of your data and privacy.

Data Retention

We retain your personal data for a period of 12 months or until the user voluntarily and deliberately submits a successful opt out form. After this time, we will securely erase your personal data from our storage.

In thee case of site use analytice data collected for analytic purposes durring active user sessions, this data is automatically deleted from our records within 45 days of its record.

Your Rights

As a data subject, you have several rights, including the right to access, correct, or delete your personal data. If you want to exercise any of your rights, please contact us via the site contact form.

Cookies

We want everyone to have a great experience on our website, and we're also interested in learning how we can make things even better. To do that, we use two types of cookies:

Changes to the Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. You can see the last updated date at the top of this page. We encourage you to review this policy often to stay informed about how we use and protect your information.